SERÉNClothing

Returns & Exchanges Policy

All Sales Are Final

Due to the nature of our collections and the limited quantities produced, SERÉN does not accept returns, refunds, or exchanges once an order has been confirmed.

Please make sure to carefully review your size, measurements, color, and product details before placing your order.

If you need assistance with sizing or product information, please contact us before placing your order.

Damaged or Incorrect Items

If you receive an item that is damaged or different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos of the item.

We will review the issue and, if applicable, arrange a suitable resolution.

Important

SERÉN is not responsible for issues resulting from:

  • Incorrect size selection
  • Incorrect product selection
  • Improper care or washing
  • Normal wear and tear

By completing your purchase, you acknowledge and agree to SERÉN's final-sale policy.

If you have any questions, please reach out to us via our Contact Page.